Let’s Puzzle/ARG Bones of Angels (Part 2): A Public Question, Law Firms and Purgatory

So I called the number, and the voicemail says that they don’t take calls from the general public, but if you have your “Direct access telephone number” if you are a client, to call that.

All files: https://drive.google.com/drive/folders/1x4JdO1-vW-I_MMGAkozJfg7uUbOEBvHD