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    Refund Policy

    Refund / Return Policy

    a: Physical Items

    Items shipped from CGN.US can be returned within 30 days of receipt of shipment in most cases.

    Some products have different policies or requirements associated with them.


    b: Video Games / Software

    The Purchasing User may submit a request for a refund to the absolute condition that the purchased video game code has not been redeemed.

    In accordance with the law, the Purchasing User has waived his right of withdrawal automatically as soon as the code has been redeemed.

    If granted, the refund process may take up to 7 business days to be completed.

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